When Violations Of The Telephone Consumer Protection Act Occur

As many consumers know all too well, debt collectors and telemarketers can be relentless in their attempts to communicate with consumers. From multiple telephone calls at all hours of the day to the use of deceptive and threatening language, prior to the early 1990s, these and other harassing methods were commonly employed by collection and telemarketing agencies.

In an effort to curb these abusive business practices, in 1991, the U.S. government passed the Telephone Consumer Protection Act (TCPA).

How Does The TCPA Protect Consumers?

The TCPA places restrictions and requirements on the use of automatic or so-called robo calls and pre-recorded calls, by:

  • Prohibiting calls to cellphones, home numbers, text message and faxes
  • Prohibiting calls to consumers whose names appear on the Do Not Call registry
  • Prohibiting calls to consumers before 8 a.m. or after 9 p.m.
  • Requiring callers to provide their full name and the name of the business entity they represent

Despite the restrictions outlined in the TCPA, many debt collectors and telemarketing companies continue to engage in these troubling and illegal practices. If you believe that a debt collector or telemarketer violated the TCPA when attempting to communicate with you, contact attorney Tommy Lyons at Consumer Justice Center P.A.

Fighting To Protect Consumers

Consumers in Minnesota who have questions or concerns about a telemarketer's or debt collector's business and communication methods, need to understand and stand up for their rights. In the Twin Cities, call a lawyer at the Consumer Justice Center P.A. today at 612-200-1495. Residents in Greater Minnesota, Wisconsin, and Iowa can call our law firm toll free at 800-556-6752. We can also be reached anytime by submitting an online contact form.